Monthly support
One monthly fee, one named lead who knows your setup, updates tested before they reach you, and a short report every month so you always know what changed.For businesses of 10 to 250 people that run on Dynamics 365, Odoo, Shopify or custom systems, and don’t have senior IT staff.
The plans
Start with a check-up, then pick a plan.
Most clients begin with a health check so we both know what we're dealing with. From there it's month to month.
Start here
Health check
About 2 weeks
- Full audit of one platform or system
- Automations, permissions, data quality
- Licences used vs licences paid
- Written report with a priced fix list
Most chosen
Essential support
Monthly plan
- Fixes and small changes, by ticket
- User, role and access management
- Updates tested before they reach you
- Monthly report on what changed
For growing teams
Standard support
Monthly plan
- Everything in Essential
- Faster response times
- A bank of enhancement hours each month
- Quarterly review and roadmap
Also on the plan, when you need it
- Microsoft 365 and Google WorkspaceUsers, licences, shared drives, email security, staff joining and leaving.
- Cloud hosting and cost controlAWS and Azure set up properly, monitored, and billed for what you use.
- Security essentialsTwo-factor sign-in, access reviews, phishing protection and a written policy.
- Backups and recoveryBackups that are tested by actually restoring them, on a schedule.
- WhatsApp Business APIApproved templates, a connected inbox and messages tied to your CRM.
- Dashboards and reportingOne screen for the numbers spread across your tools.
- Domains, email and website upkeepDNS, certificates, and emails that land in the inbox, not spam.
- Vendor and licence managementOne list of what you pay for, who uses it, and when it renews.
How it works
- 01Tell us what's going onA system that's misbehaving, a process that eats your week, or something you need built.
- 02We come back with a planWithin a day: how we'd do it, what comes first, and a fixed price.
- 03You see it workingA demo every two weeks, on your own data, plus a short weekly update.
- 04We go live togetherWith before and after numbers, so you can see it was worth it.
- 05We stick aroundSame person, on a monthly plan, for as long as you want us.
Want someone to look after it?
A platform nobody owns, updates you'd rather not run yourself, or a team that keeps asking who to call. We'll reply within one business day.
We reply within one business day. If we are not the right fit, we will tell you.